1. Shipping and Processing All packages will ship Mondays. Your order will be shipped via USPS Retail Ground and arrive in an estimated 2–8 calendar days. Tracking will be sent to the email provided. 2. Returns ALL SALES ARE FINAL! No Refunds/Exchanges: We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at fashionforwardjewelry1@gmail.com or Facebook Messenger with details of the product and the defect with a photograph. You MUST contact us within TWO DAYS of receiving your package. There are NO EXCEPTIONS to this rule.