1. Shipping and Processing Please allow 2 business days for processing after placing your order. Your order will be shipped via USPS Retail Ground and arrive in an estimated 2–8 calendar days. 2. Returns Option 1 – No Refunds/Exchanges: We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at within 3 business days of receipt of the item with details of the product and the defect. You can send the item you consider defective to: 102 Southwark Ave Fairhope, AL 36532 Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, and send you a replacement as a result of the defect.